Refund policy

Returns & Refund Policy – My Haul of Fame™

We want you to love what you hauled—and because of the unique nature of our curated finds, all sales are considered final.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery so we can review your request. We reserve the right to assess if and when a 40% restocking fee will apply. Please note: shipping, handling, and insurance fees are non-refundable, and refunds on sales tax will only apply to the refunded portion of your item total.

We Cannot Issue Refunds For

  • Buyer’s remorse (changed mind after purchase)

  • Incorrect selections made at checkout

  • Unauthorized or late returns

👉 Please don’t dispute a charge without giving us the chance to make it right — we are a small brand that values each customer and every order.

Eligibility Requirements for Returns

To be eligible for a return:

  • Items must be in the same condition as received — unworn, unused, with original tags, and in original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

  • Returns must first be approved by contacting us at MyHaulofFame@gmail.com. Items sent back without prior authorization will not be accepted or refunded.

How to Initiate a Return
Email us at myhauloffame@gmail.com with:

  • Name

  • Order number

  • Photos of the item

  • Reason for return

Our team will respond within 48 hours with the next steps.

Approved returns should be sent to:

My Haul of Fame™
267 Langley Drive, Suite #4285
Lawrenceville, GA 30046

Customers are responsible for return shipping costs. Please use a shipping method with a tracking number. We cannot be responsible for lost or untracked return shipments.

 

Damages & Issues

Please inspect your order immediately upon receipt. If your item is defective, damaged, or the wrong product was shipped, email us at MyHaulofFame@gmail.com right away so we can evaluate the issue and resolve it.

Non-Returnable & Final Sale Items

Some items cannot be returned, including but not limited to:

  • Personalized/custom products (items printed, engraved, or made specifically for you)

  • Personal care goods (such as beauty products)

  • Perishable goods (e.g., food, flowers, plants)

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Sale items marked Final Sale

If you’re unsure whether your item qualifies, please contact us before purchasing.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the legal right to cancel or return your order within 14 days of delivery for any reason and without justification. Items must be unopened, unworn/unused, in original packaging, and accompanied by proof of purchase.

Refunds

  • Once we receive and inspect your return, we’ll notify you of approval or rejection.

  • If approved, refunds will be issued to your original payment method, minus a 40% restocking fee.

  • Shipping, handling, and insurance costs are non-refundable.

  • Please allow up to 15 business days after approval for your bank or credit card provider to process the refund.

If you have not received your refund after 15 business days from approval, please contact us at MyHaulofFame@gmail.com.